Help

If you are struggling to use Magigoo or if you have any problems, our team would be happy to help and answer your needs. See if there are solutions in our FAQ or contact us.

FAQs

Magigoo® is a safe, smart adhesive that makes 3D printing happen. Magigoo takes away all the frustration from 3D printing making it an exciting and stimulating experience. It does this by keeping the print firmly in place during printing. This guarantees a successful print every time. In addition the print can be removed from the printer with ease once printing is complete. 

Magigoo® works with the main plastics (ABS, PLA, HIPS, PET-G) in the 3D printing industry making the print stick firmly when the print-bed is heated to the right temperature for the plastic and releasing as soon as it cools back down. This unique and innovative behaviour means that no tools are needed to remove prints from the bed. They just pop off on completion. 

Magigoo is sold directly in our online shop to regions where it is still not readily available. If you are in UK, France, Germany, Sweden, Italy, Switzerland or USA, check out our resellers in our distributor section.  (www.Magigoo.com/distributor) . Our resellers have Magigoo in stock locally so it will be with you faster.  

Magigoo® is best stored upright and away from direct sunlight. 

One Magigoo pen is good for on average 100 prints. There is no firm best before date as it will vary depending on use and storing conditions - Once opened, we recommend to use it in a couple of months. 

Magigoo was specifically designed for mobility - so you can take it even on a flight your in hand luggage.  

Before applying, 

  1. Shake the Magigoo pen like you mean it, 

  2. Press down the nib on the printing bed for Magigoo to flow. 

  3. Spread more or less evenly on the printing area. It is enough to cover your active print area with an even thin layer.


Its best to apply Magigoo when the printing bed is cool, but it will also work if applied on an already hot print bed. Make sure to use Magigoo with suggested plastics and with correctly levelled bed and suitable printing settings. See recommended settings below. 

For good and reliable adhesion we recommend to apply Magigoo every time.

Magigoo has been designed and extensively tested to work with PLA and ABS plastics. It has shown good results also with HIPS, PET-G and even some branded Nylon filaments. As the composition of each plastic is a little different, the effective settings for Magigoo may vary. Here are the ranges of effective application. 


PLA

ABS

Bed temperature in C

40 - 60

90 - 110

Bed temperature in F

104 - 140

194 - 230


Plastic adhesion is a complex process with many variables. Ideal settings may vary depending on the 3D printer being used, heated bed technology, plastic brand and even the environment you are printing in. Magigoo is a really good product, but it would require some effort from your side to fine-tune it for the best performance. We recommend to change the temperature in increments of 5C or 9F. 


Problem

How to solve

Bed temperature too low 

Not enough adhesion may cause release and warping

Increase in 5 -10 degree increments until ideal adhesion. 

Ideal

One perfect print.

Print some more :)

Bed temperature too high

May cause “Elephant’s Foot” or warping

Decrease in 5 -10 degree increments until ideal adhesion. 


After your prints have finished and popped off, clean the printing bed by wiping with a damp cloth. Yes, just water is enough. 

If you like Magigoo then help us to spread the word about it.  Share your love for its effectiveness with others in forums, communities, blog posts, twitter, post it on FB (don’t forget to tag us @magigoo) or just tell your friends. We are really happy when hearing your feedback.

We want to learn more from your experience. Both good feedback and suggestions or concerns are welcome at feedback@magigoo.com. Your thoughts are our driver to keep improving Magigoo.

We are using standard shipping services that may take time. We suggest to always try to buy from one of our resellers nearest to you first, then if not available then buy from us. Shipments from us, depending on destination may take as long as three weeks.  

Contact us directly and we will happily discuss this further.